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Garage 2 ramps · 31 Spanish Town Road +1 876 923 7740 Book ramp timeBook

The fault desk · 14 notes

What is it doing?

Describe the car the way you would to a friend and the desk answers in the order we work in: the check that finds it and what the check costs, the jobs it usually turns out to be with a band for parts and labour, and the parts that come back to you in a bag. Every note also has its own page, so you can read it before you ring.

Nothing here fits? Telephone. Half the calls we take are about a noise nobody has a word for, and we would rather hear it than guess at it.

Brakes

It pulls to one side when I brake

The car steps left or right under the brake and you correct it with the wheel.

How we tell: The wheel on the pulling side is hot to the back of your hand after a drive.

01

Diagnostics first

Brake and tyre check

JMD 2,500comes off the bill

Wheels off, pads and discs measured in millimetres, tyres read across the tread.

  • 30 minutes
  • Ramp 1
  • Credited against the work

No price leaves here before this is done. A quote made from a description on the telephone is a guess, and a guess is how a small job turns into a big bill halfway through.

02

Quote second · likeliest first

0JMD 60,000120,000

Bands are parts and labour together, for this fault on the cars we see: a small saloon at the bottom, a big SUV or a European car at the top. Once the check has named the part, you get one number in writing, and it does not move unless we telephone you first.

03

Old parts back in the box

  • Front pads and discs — your old pads and discs
  • Brake calliper, one side — the old calliper
  • Brake hoses and fluid change — the old hoses

Bagged with your registration on it and on the bench when you collect, whether you ask or not.

Book the brake and tyre check The whole note 2 ramps, so the diary is real: most checks are free the same week.

Free, every time

Things we will not charge you for

Telling you not to spend money is part of the job. None of these needs a booking.

A puddle that is only water

Clear, no smell, on a day you used the air conditioning: that is condensate draining off the evaporator. The system is working. Put a finger in it and drive away.

A warning light that is the fuel cap

An engine light that came on at the petrol station is often a cap that did not click. Tighten it, drive two days, and if it clears you owe us nothing.

Reading a tyre

Bring it by and we will read the tread and the date on the sidewall at the door. A tyre older than six years is a tyre, whatever the tread looks like.

A second opinion on a quote

Bring somebody else's quote. If the part they named is the part we would name, we will tell you that too, and you can go back to them.

Book a check Every job and its band Questions